1. Introduction

Welcome to One Sideline ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our athletic management software platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

Account information (name, email address, password)
School and organization details
Sports team information, rosters, and schedules
Venue and transportation data
Payment and billing information
Communications with our support team

2.2 Automatically Collected Information

When you use our service, we automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (features used, pages viewed, time spent)
Log data (access times, error logs)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To manage your account and process transactions
To send you important updates, notifications, and administrative messages
To provide customer support and respond to your inquiries
To detect and prevent fraud, security breaches, and technical issues
To analyze usage patterns and improve user experience
To comply with legal obligations and enforce our terms and conditions

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With your consent: When you explicitly authorize us to share your information
Service providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics)
Legal requirements: When required by law or to protect our rights and safety
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security audits and monitoring
Access controls and authentication requirements
Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications
Restriction: Request restriction of processing your information

To exercise these rights, please contact us at privacy@onesideline.com.

8. Children's Privacy

Our service is intended for use by schools and athletic programs to manage student-athlete information. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents and guardians should supervise their children's use of the service. If you believe we have collected information from a child without appropriate consent, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Note that disabling cookies may limit certain features of our service.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and service providers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

One Sideline

Support: support@onesideline.com